Top 10 worst tax return excuses revealed

From broken kitchen appliances, hungry pets and arguments that last five years – some people will stop at nothing to pass the blame for their tardy timekeeping. 1. My tax papers were left in the shed and the rat ate them 2. I’m not a paperwork-orientated person – I always relied on my sister to complete my returns but we have now fallen out 3. My accountant has been ill 4. My dog ate my tax...

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Customer experience is a crucial revenue opportunity in travel, says One Connected Community’s latest research

One Connected Community’s (OCC) Breakthrough Customer Experience across the Travel Journey research, shaped by executives at Airbnb, Starwood Hotels, Emirates and Heathrow Airport, highlights four strategic priorities to boost the bottom-line with a customer centric approach in 2016 OCC’s latest travel research places digital platforms, thinking and practices to drive customer...

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Recruitment directors sentenced for tax fraud

Two directors of a recruitment agency who stole more than £245,000 by pocketing their employees’ tax and National Insurance Contributions (NICs) and failing to pay their VAT bills have been sentenced. Mahmud Hussain, 44, and Iftekhar Rehman, 28, both directors of One Stop Recruitment (Nationwide) Limited, used the Pay As You Earn (PAYE) system to deduct Income Tax and NICs from their employees’...

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Solid overall spending growth in December, but e-commerce the clear winner at Christmas

“Despite concerns about Black Friday limiting growth in December, consumer spending rose solidly last month as retailers benefited from the traditional spending surges in the days just before and after Christmas. “Much of the stampede took place online though as shoppers took to mobiles, laptops and computers to buy Christmas presents. Evidence also suggests people were spending more online...

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In sickness or in health? Employers can’t decide

Bosses don’t want employees coming to work unwell but are frustrated by working time lost to doctors’ appointments, according to new research by AXA PPP healthcare.*Nearly a third (32 per cent) of bosses (owners, directors, senior and middle managers) say they’d prefer employees to take time off sick rather than come to work ill yet a similar proportion (29 per cent) say they’re frustrated by...

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