Promotion or prevention: what makes your customers tick?

Promotion or prevention: what makes your customers tick?

How much do you know about your customers? I don’t mean their address, phone number, age or gender, but rather what actually makes them tick, whether they are introvert or extrovert, glass half-full or glass-half empty types, timorous or devil-may-care....

Know your overseas shopping limits this Christmas

Christmas shoppers looking for bargains overseas have been warned by HM Revenue and Customs (HMRC) not to get hit by unexpected charges. Shoppers buying goods online from non-European Union (EU) countries, or travellers going abroad to do Christmas shopping, are...

Inheritance lie hid fake firm VAT fraud

A West Yorkshire man who lied about an inheritance to hide a £173,000 VAT fraud has been jailed for 10 months after an investigation by HM Revenue and Customs (HMRC). Phillip Morris, from Pontefract, told HMRC officers that his business’s cash-flow was from a family...